Shipping Policy

We ship orders Monday to Friday (excluding UK public holidays) from our warehouse Penley, UK. Once your order has been dispatched, you will receive a confirmation email with tracking details.

We ship wholesale orders within the UK and internationally.

Most orders are processed and dispatched within the time frames agreed at time of order
Please note: processing times may be longer during peak periods.

Delivery times vary by destination.

Matches are classed as dangerous goods (UN 1944 Safety Matches). We ship them in compliance with all legal requirements.

Sent using approved couriers. Certain destinations may have restrictions — please contact us for details.

All orders are shipped with tracking so you can follow your delivery from dispatch to arrival.

If your order arrives damaged or does not arrive within the estimated timeframe: Contact your sales representative or email info@archivistgallery.com.

For trade customers in the EU (with a valid VAT/TVA number) and the USA, we offer DDP shipping: We handle all customs clearance, duties, and taxes, so goods arrive ready to sell with no extra charges.

Some destinations are restricted by either import laws or courier limitations. Please contact us for the most up-to-date list.